NLP Sentiment Analysis System
Production-ready sentiment analysis using transformer models for customer feedback analysis
nlptransformerspythonpytorchmachine-learning
Project Overview
This project implements a production-ready sentiment analysis system using state-of-the-art transformer models to analyze customer feedback at scale.
Technical Stack
- Framework: PyTorch
- Model: BERT (fine-tuned)
- Deployment: FastAPI + Docker
- Monitoring: Prometheus + Grafana
Key Features
- Multi-language support (English, French, Spanish)
- Real-time inference with low latency
- Batch processing for historical data
- Comprehensive monitoring and logging
Results
The system achieved:
- 94% accuracy on test dataset
- Average inference time: 45ms
- Processing capacity: 1000+ reviews/second
Using a pre-trained BERT model and fine-tuning on domain-specific data significantly improved performance compared to training from scratch.
Code Example
from transformers import BertTokenizer, BertForSequenceClassification
import torch
# Load model and tokenizer
tokenizer = BertTokenizer.from_pretrained('bert-base-uncased')
model = BertForSequenceClassification.from_pretrained('./fine-tuned-model')
def predict_sentiment(text):
inputs = tokenizer(text, return_tensors="pt", padding=True, truncation=True)
outputs = model(**inputs)
predictions = torch.nn.functional.softmax(outputs.logits, dim=-1)
return predictions
Lessons Learned
- Model optimization is crucial for production deployment
- Monitoring model drift in real-time is essential
- Data quality matters more than model complexity